FAQ

1. GENERAL INFORMATION

When will the event be held?
- Conference: April 3 to 6, 2018, 9:00am to 8:00pm.
- Festival: April 7 and 8, 2018, 10:00am to 10:00pm.

Beginning in 2018, RioContentMarket will be part of the Rio Creative Conference – Rio2C – an event that, in addition to the AUDIOVISUAL sector, will also engage with INNOVATION and MUSIC. Alongside business and market-oriented activities, Rio2C will now also welcome fans and the public at large.

Has RioContentMarket come to an end?
No, it is now part of a bigger event, that features the areas of AUDIOVISUAL, MUSIC and INNOVATION.

What is the Rio2C Conference - RioContentMarket in the AUDIOVISUAL area?
Through panels and keynote speakers, the Conference aims to dissect new business models, the art of creating and develop projects, market trends, digital media paths and definitions. In addition, it looks to get closer to brands in order to further the concept of branded content and branded publishing.

Furthermore, it works as an audiovisual industry driver, by connecting executives and creatives in one-to-one meetings, Q&A sessions, market meetings and pitching sessions, attended by regional and international delegations, with an array of releases, lounges, lunches, happy hour and exclusive parties on offer.

What is the Rio2C Conference - RioContentMarket in the INNOVATION area?
The event will approach innovation in different areas (Media and Entertainment, Journalism, Futurology, Sustainability, Education, Fintech), trying to understand its multidisciplinary aspects. In addition to panels and keynotes, companies, start-ups and independent professionals may submit their ideas for innovative products and services to investors in the Innovation Pitching session.

What is the Rio2C Conference - RioContentMarket in the MUSIC area?
The event is a unique opportunity to learn and share with industry experts and leaders through lectures, keynote addresses, pitching shows, content exhibitions and must-see experiences for creators and fans.

The conference will address important industry issues such as: music production and promotion; streaming services; synchronization; new monetization formats; music and audiovisual content; festivals, tours and the live music industry; live streaming; bands & brands, how to engage the consumer; among others.

What it is the Rio2C Festival?
The 8thedition of the event brings a new feature, the Festival, which will include interactive activities for the general public: VR (Virtual Reality), AR (Augmented Reality) and MR (Mixed Reality) in three main areas of content (e-Sports, Entertainment and Music). And also:

customized experience lounges; Acting, Writing, Directing and DIY Musician workshops; Hackathon Rio2C for developing projects using programming, image generation and interactive design; and the Music Arena, with concerts by new bands and artists.

When will be the event program be available?
The Conference's program will be announced on February 3*, and the Festival's, on February 25*, 2018.
*Dates subject to change without notice.

Does the event have any age restrictions?
The Conference is aimed at people over 18.
The Festival is aimed at all ages.

2. ACCREDITATION

What is the difference between accreditation and tickets?
Accreditation provides access to activities being held by the Conference, while tickets provide access to the Festival.
 

I AM A MARKET PROFESSIONAL/COMPANY AND I WANT TO TAKE PART:

1 - Conference, One-to-One Meetings and the Festival = buy the AUDIOVISUAL INDUSTRY** (full pass) ticket.
** Registration for the One-to-One Meetings have ended.
2 - Conference, Pitchings Shows and the Festival = buy the MUSIC INDUSTRY (full pass) ticket.
3 - Conference, Innovation Pitching, Hachathon and the Festival = buy the INNOVATION INDUSTRY (full pass) ticket.
4 - SUMMIT RIO2C Content & Brands, and have access to exclusive content about the universe of content and its intersection with brands = your credential type is SUMMIT RIO2C by MEIO&MENSAGEM (full pass INDUSTRY and CREATORS credentials allow access to summit).
5 - Conference and the Festival = buy the CREATORS ticket. 


GENERAL PUBLIC:

I AM THE AUDIENCE AND I WANT TO WATCH:

• concerts, e-sports competitions and showing of series;
• visiting the artistic facilities;
• try out the greatest virtual reality and augmented reality content in Latin America.

Buy the FESTIVAL ticket.

The Festival will take place on the weekend right after the Conference (April 7 and 8) and tickets will be on sale from February 2018.

Do BRAVI member companies have a discount on the purchase of accreditation?

Yes, BRAVI members may buy up to 5 accreditations in the promotional value, with a 30% discount, based on the amount charged on the price list in force on the date purchase is made. The discount is valid using the member company's CNPJ (Corporate Taxpayer's ID Number). The recommendation is for each attendee to buy their own accreditation, as they are personal and non-transferable. A piece of ID will be required when picking up accreditations at the accreditation points.

How may I join BRAVI?
Please, get in touch with them through e-mail: bravi@bravi.tv

How may non-BRAVI members acquire accreditation?
All registrations are open through the event website: www.rio2c.com or directly on the Sympla website https://www.sympla.com.br/rio2c

What are the accreditation categories for the conference?
DAY PASS
entitles you to one (1) day of the Conference, choice made by the participant. All you have to do is present the ticket purchased on the chosen date between April 3 and 6, 2018.

FULL PASS gives access to the Conference's four (4) days, including the warm-up on April 3 and the two (2) days of the Festival over the weekend.

INDUSTRY and CREATORS accreditations:
- In order to acquire an INDUSTRY accreditation you need to have a CNPJ (Corporate Taxpayer's ID Number). It provides access to the Conference and allows you to submit projects to the one-to-one meetings. BRAVI members have a 30% discount in this category for up to five (5) accreditations per CNPJ. In order to get the discount, just include the company's number (only the numbers) in the USE PROMO CODE field. 

Projects may be submitted to the one-to-one meetings through the website: www.rio2c.com, between January 2 and 17, upon confirmation of payment.

- The CREATORS accreditation provides access to the Conference.
- The CREATORS accreditation provides FULL PASS access to the Conference: the Conference's four (4) days, including the warm-up on April 3 and the two (2) days of the Festival over the weekend. 

3. PAYMENT TYPES

ACCREDITATION

All sales will be conducted online - early sales, as well as during the event.  Payment in cash or check will not be accepted.

For registration by Brazilian participants, the following are accepted:
- Credit card*
- Bank Payment Slip
- Online debit (Bradesco and Itaú)
- PayPal

For registration by international participants, the following are accepted:
- PayPal

*Credit card

Available for cards issued in Brazil. Compra segura. Your financial data will be transmitted using the SSL technology (Secure Sockets Layer) and will not be stored on our servers.  Payment processed by MOIP Payments.

Important information about Sympla online sales:

* Registration is personal (nominal). An original official document with photo will be required to validate ownership, as well as the printed ticket or the Sympla app;
* Ownership transfers will be accepted until 24 (twenty four) hours before the event start time, by e-mail suporte@sympla.com.br;
* In case of  post-purchase regret, refund of the ticket will be made if the request is put through a maximum of 7 (seven) days after the purchase has been made, and as long as the refund request is made a maximum of 48 (forty-eight) hours before the event starting time.

This request must be made via the following e-mail: suporte@sympla.com.br;
* If you have not received your registration in your e-mail, you may access it at any time via the Sympla app, available at the App Store or Play Store, on the Sympla website (menu "My Requests"), or by getting in touch via the following e-mail:  suporte@sympla.com.br;
* Other information may be found in our Help Center;
* Sympla will not be held liable for tickets purchased at non-official sales points.


TICKETS

What is the difference between accreditation and tickets?
Accreditation provides access to activities being held by the Conference, while tickets provide access to the Festival.

All sales will be conducted online, early sales, as well as during the event. Payment in cash or check will not be accepted.

For registration by Brazilian participants, the following are accepted:
- Credit card*
- Bank Payment Slip
- Online debit (Bradesco and Itaú)
- PayPal

For registration by international participants, the following are accepted:
- PayPal

*Credit card
Available for cards issued in Brazil. Compra segura. Your financial data will be transmitted using the SSL technology (Secure Sockets Layer) and will not be stored on our servers.  Payment processed by MOIP Payments.

Important information about Sympla online sales:

* Registration is personal (nominal). An original official document with photo will be required to validate ownership, as well as the printed ticket or the Sympla app;
* Ownership transfers will be accepted until 24 (twenty four) hours before the event starting time, by e-mail suporte@sympla.com.br;
* In case of  post-purchase regret, refund of the ticket will be made if the request is put through a maximum of 7 (seven) days after the purchase has been made, and as long as the refund request is made a maximum of 48 (forty-eight) hours before the event starting time. This request must be made via the following e-mail: suporte@sympla.com.br;
* If you have not received your registration in your e-mail, you  may access it at any time via the Sympla app, available at the App Store or Play Store, on the Sympla website (menu "My Requests") or by getting in touch via the following e-mail:  suporte@sympla.com.br;
* Other information may be found in our Help Center;
* Sympla will not be held liable for tickets purchased at non-official sales points.

Will there be half-price tickets?
Half-price tickets will be made available for the Festival, which is open to the general public.

About the half-price ticket benefit
Half-price tickets are a compulsory benefit in educational, sports, leisure and entertainment events. This obligation does not apply to the Conference, as it is a professional event, aimed at business and the market.

The right to half-price tickets is guaranteed by federal and regional law. Federal law covers the whole of the national territory, while regional law has its effectiveness restricted to the territory where it was passed. Federal laws currently in force ensure the benefit of half-price tickets for people over 60, students, people with disabilities and young people from low income background, between the ages of 15 and 29. People entitled to the benefit due to regional law vary according to the state of municipality where such legislation is in force.

When entering the event, those entitled to half-price tickets must present documentation that proves they are entitled to the benefit, in accordance with the legislation in force.

Half-price Law
Federal Law No 12933/2013, also known as the Half-Price Ticket Law, guarantees the benefit of half-price payment for students, people with disabilities and young people from low income background, between the ages of 15 and 29.

Only students in basic and higher education qualify for the benefit, according to provisions made in Title V of  Law 9,394 from 12.20.1996. The law does not extend the benefit to other courses, such as foreign language and computing.

People with disabilities and where necessary, their chaperones, are entitled to the benefit. Young people, between 15 and 29, whose monthly family income is of no more than 2 minimum wages, as long as enrolled in the Federal Government's Single Social Program Registry, mas buy tickets with a 50% discount.

The right to the half-price tickets benefit is guaranteed in 40% (forty per cent) of the total number of tickets available for each event.

Click here for more information on  Half-Price Ticket Law, the  Decree that regulates it, State Law (RJ) 3364/2000 and Municipal Law (Rio de Janeiro) 3424/2002.

4. LODGING AND SHUTTLE

What is the Rio2C official hotel - RioContentMarket 2018?
The event has an agreement with the Grand Hyatt hotel and Novotel.
Information on bookings may be requested with the Rio2C official travel agency, Promotional, through link http://rio2c.com/agencia-de-viagem-oficial/.

Will there be an official shuttle service from the Grand Hyatt hotel to Cidade das Artes?
Yes, the event will provide a shuttle service, during the Conference, for guests who book through the official travel agency.
Dates and times will be announced later. 

5. TRANSPORT AND SERVICES AT THE VENUE

Where will Rio2C - RioContentMarket 2018 be held?
The event will be held at the Cidade das Artes complex (Av. das Américas 5300 - Barra da Tijuca). The complex was designed by French architect Christian Portzamparc.

How do we get to Cidade das Artes*?
By taxi or public transport.

By bus: get off at the Alvorada Terminal and take the underpass, which will come out inside Cidade das Artes.
By metro + BRT: get off at Alvorada station and take the underpass, which will come out inside Cidade das Artes.  
Entrance access: Av. das Américas - towards Recreio dos Bandeirantes or through Mergulhinho da Av. das Américas, towards the South Zone.

* There will be no parking at the venue.

Does the site offer accessibility for wheelchair users?
Yes. Cidade das Artes has access ramps and elevators, allocated space in the rooms and special bathrooms, as well as guidance constantly provided by the reception team. In 2014, the Municipal Secretariat of People with Disabilities awarded the Cidade das Artes complex certification to acknowledge its participation in the ACCESSIBLE RIO Project.

Will there be a food court at the venue?
Yes, there will be an area with food-trucks and two restaurants.

Are children allowed in?
Yes. Only during the Festival, and as long as they are accompanied by their guardians. Children under 10 are free.